24/7 Emergency WordPress Support

Constant site checks, plus a team of experts ready to offer 24/7 WordPress emergency support.

WP Buffs are your around the clock support team for monitoring your WordPress website and ensuring it is active, or responding in an emergency. Having our experts look after your site 24/7/365 covers you and your business when in need of emergency WP assistance.

24/7 WordPress Support and Monitoring

24/7/365 website monitoring and expert support in emergencies


🌎 Emergency 24/7 service

Our team is global, working 24/7, 365 days a year, including nights and weekends. So if a crisis comes up, even in the middle of the night, we’ll handle it quickly.

📮 Post-crisis communication

Our team doesn’t just fix the problem and wish you luck. We will provide you information on the cause and issues found during our emergency ticket resolutions.

☔ Safe procedures

We do a manual and automated comparison of your website before and after we dive in to get a full scope of the errors on the site and the final resolution. 

🔍 24/7 Website Monitoring

Our uptime monitoring tools check your site for critical errors around the clock. If a critical error is detected, our team is notified immediately so we can respond.

📝 Full summary

Get absolute transparency through every problem. We reach out and update you via email about the current crisis to keep you informed throughout the process.

📅 Weekly Reports

Our team is behind every emergency, and always monitoring your site. So we provide you with a site up-  and down-time report every single week.

Hundreds of Raving Reviews

Mireille, from We Love Lenses

"We have had ZERO issues since working with WP Buffs and we feel our WooCommerce store at We Love Lenses is 100% safe and secure."

Corrin Campbell
Corrin Campbell@CorrinCampbell
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I'm just here to say... @thewpbuffs save my blood pressure many, many points on a daily basis. The best website team @Indepreneur_io has had!
Spanish Playground
Spanish Playground@SpanishPlaygrd
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I recently started with @thewpbuffs for #WordPress support on Spanish Playground. No more errors, no more stress - what a relief! #bufftastic
Dr. Linda, OBGYN
Dr. Linda, OBGYN@drlindaobgyn
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#bufftastic @thewpbuffs does fantastic work. I am SO pleased. Their response time to my webite issues is exemplary. LOVE YOU GUYS!!!
Jacob H.
Jacob H.
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One of the best companies we've ever worked with. They are reasonable pricing, INCREDIBLE customer service and quality. We have been working with WP Buffs...
Ashley B.
Ashley B.
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This team makes my life SO much easier! We used to manage our website interally and when we hit roadblocks it would sometimes take weeks to find solutions...
Summer O.
Summer O.
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I've been using WP Buffs for less than a week, and I'm already amazed at how much they have done for me. I feel like I am working with a friend and partner...
Ryan Carey
Ryan Carey
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I used this service with my business and have been thoroughly impressed by their professionalism and organization. They have so many resources...
Christy Coleman
Christy Coleman
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WP Buffs will exceed your expectations in customer service! They are great at what they do... You will not be disappointed going with WP Buffs!
Shannon O'Neill
Shannon O'Neill
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Working with WP Buffs has been great. They are incredibly responsive, offer fast solutions to the issues I send their way, and take the time to describe all...

Additional Emergency Support and Coverage

Our WP engineers have your site covered 24/7 for site down issues

More On

💨 Fast Response Time

Whether it’s a site down issue, or an urgent ticket submitted about a broken functionality, our team is available 24/7 to respond to emergencies quickly. All emergency tickets receive priority support.

🆙 Emergency Restoral from Backup

In the event your site needs to be restored, we are able to quickly and easily perform site restorals from our backup services that are also provided in all plans alongside our emergency support.

💻 Works with 1 or 1000 sites

Just have a single website? Managing hundreds or thousands of websites? We can help in an emergency with our care plans.

🛠️ White-label Emergency Support

Are you an agency that has multiple client sites? Our white-label plans allow you to offer 24/7 emergency support to your clients under your own branding.

🛡️ Down-time Prevention

All of our plans also include Weekly Managed Updates, on top of our Emergency WordPress Support, which safely updates your WordPress core files, themes, and plugins that could cause down-time or errors.

💽 Hosting Issues Support

Many times a site-down issue or critical error can be caused by the server or hosting provider. If that’s the case, we will contact your host’s support team for you and work with them to resolve the issue.

Care Plans that Include Emergency Support

Premium Emergency WordPress Support plans that include our 24/7 monitoring

Get our Emergency WordPress Support services in one of our maintenance plans, which can also include other services for safe updates, speed optimization, unlimited edits, and more. All of your WordPress technical needs met by our engineers in a monthly or yearly, flat-rate package.



For Standard WP
Site Maintenance
  • Emergency Support


For WP Sites Needing
Edits and Security
  • Emergency Support


For Advanced Functionality
WP Sites
  • Emergency Support


For Custom Coded
WP Sites
  • Emergency Support

Custom Pro

For Custom Sites with
Advanced Functionality
  • Emergency Support

Pairs Great with Other Services

Our Emergency WordPress Support and 24/7 Monitoring Services work perfectly with our Weekly Updates and Daily Backups services included in all plans. In addition, our reports also provide you with details every week on how your site's uptime has performed.

Coverage for Advanced Sites

Sites with advanced functionality, like ecommerce or membership, and custom-built sites need extra attention. Our team has you covered 24/7 for emergencies on advanced sites with our Perform Plan, and for custom sites with our Custom and Custom Pro plans.

Have Our Experts Take Care of Your Site

See Our Care Plans

Our monthly packages include speed optimization, unlimited edits, ongoing security, emergency support, weekly maintenance, and more services.

Get Matched with a Care Plan

Answer a few questions about your business and your websites, and our tool will provide you with recommended WordPress package.

Frequently Asked Emergency Support Questions

Common Q's we get about our 24/7 WordPress Emergency Support Services


WordPress emergency service is needed if and when your site goes down unexpectedly! There may be errors in the code of the core WordPress software, your theme, or your plugins. Websites also get hacked all the time!

You may not know what exactly happened to cause the emergency, which is why a maintenance plan is key to website survival!

Imagine emergency services being like an insurance for your website. You know you will be taken care of in case of an emergency!

Emergencies are never planned. When your website was built were you ever thinking it would go down or not function properly? Probably not!

Every piece of software installed on your server must be kept up-to-date if you want your site to run in tip-top shape. This is why you use tools built by trustworthy developers and designers who are accountable for their software and keep it updated on a regular basis.

More updates = less emergencies. Here are a few things we work on to prevent emergencies:

Security patches: code is highly susceptible to infiltration and infection, which is why you’ll often see security updates issued for the purposes of patching bugs.

Performance upgrades: even if you’ve installed well-trusted and well-reviewed plugins and themes, performance can degrade over time as software or code becomes obsolete. Performance patches are issued to ensure that your WordPress software doesn’t have a negative effect on speed.

New features: the web is always changing, which is why any good developer (including those behind WordPress itself) will pay attention to changing trends. As they change, it’s crucial to keep software in line so that websites may continue to align with the modern user experience.

First and foremost, our goal with emergency support is to be proactive instead of reactive. This means optimizing your website’s performance and security so that WordPress emergencies never happen in the first place.

But if something does go wrong, we take emergencies very seriously here at WP Buffs. We focus on quick communication, explaining the crisis and how we are going to fix it, even if it’s as simple as an auto-update emergency.

WordPress automates some of its core updates, especially the more critical ones. The rest, however, we perform on your website every week.

Without some handholding and close monitoring of your WordPress site, your visitors may be left befuddled when they unexpectedly encounter a misaligned page or broken plugin functionality. That may lead to an emergency!

Granted, you have backups to rescue you if such a thing should occur. But your best bet is to leave WordPress emergency help services to WP Buffs.

Your WordPress site is managed and monitored 24/7. What’s more, it’s closely watched by our team, ensuring that emergencies are taken care of and updates have not adversely affected the security, performance, or user experience of your site.

Flexibility that Scales with You

White-label Plans

24/7 support under your own branding with our ongoing care plans for WordPress sites.


Speed optimization

You can fully trust our engineers to achieve loading times under 2 seconds.


WordPress Backups

Your cloud backups of core files and databases are fully managed with Amazon S3 and 1-click restore.


Unlimited Website Edits

Your personal technical team will make any changes you need to your WordPress site.


Weekly Updates

Your plugins, themes and core files will all be updated every week during low-traffic hours.


Ongoing Security

Finally, a team you can fully trust to protect WordPress and keep user data private.